Highfield Veterinary

Highfield Veterinary Group describes a dedicated team focused on continually improving their knowledge and skills, and says they can handle emergency situations “with urgency and expertise.” In the latest reviews, owners most often mention fast, helpful service and support during difficult end‑of‑life decisions. Concrete examples include kittens being brought in for vaccinations, staff recommending suitable food for a newborn kitten, and multiple reviews describing unhurried, compassionate euthanasia arrangements (including one at-home visit).

Services

• •Emergency care: The website states the team is available to handle emergency situations with urgency and expertise.
• •Vaccinations: Mentioned in reviews (two kittens brought for vaccines).
• •End-of-life care / euthanasia: Multiple owners describe support with saying goodbye; one review mentions an at-home visit so the pet could be put to sleep at home and “in our own time, no rush.”
• •Pet nutrition/products: One reviewer notes “lots of products for pets,” and that staff recommended appropriate feed for a newborn kitten.
• •Ongoing care for multiple pets: One owner mentions the clinic looks after their other dogs as well (no specific treatments listed).

People

• •Dr John (vet): Specifically thanked for professionalism and knowledge, and for guiding an owner through saying goodbye to their dog in a memorable, compassionate way.
• •Martha (staff member; role not stated): Mentioned as “very supportive and helpful,” particularly during a hard period with a cat’s serious illness.
• •Front desk team (not named): Praised for practical help (e.g., recommending suitable feed for a newborn kitten).

Reviews

4.7 stars from 197 reviews. The latest reviews are mostly brief but consistently describe efficient service, helpful staff, and strong support around vaccinations and end-of-life care.

• •Fast, friendly service and staff described as “helpful.”
• •Gentle handling during routine visits (kittens brought for vaccinations; staff “nice with the kittens”).
• •End-of-life support is a standout theme: owners mention compassion, being given time without feeling rushed, and one case of euthanasia carried out at home.
• •Practical advice beyond appointments (recommendations for newborn kitten feeding; mention of pet products available).
• •Pet plans/membership are mentioned by one owner as saving money over several years, but no plan details or prices are provided.