Highfield Veterinary Clinic

Highfield Veterinary Clinic is part of the Highfield Veterinary Group. Based on its website and recent review details, it appears set up for routine preventive care (including vaccinations), ongoing care via pet health plans and repeat prescriptions, and urgent/emergency cases (the clinic states it can handle emergency situations “with urgency and expertise”). Reviewers also describe support through end-of-life care, including an at-home euthanasia visit and help making difficult decisions for a pet with jaw cancer. Owners repeatedly mention fast service and staff being notably gentle with young animals (e.g., kittens during vaccines).

Services

• •Emergency care: The website states the clinic handles emergency situations with urgency and expertise (specific emergency contact numbers are provided on the site).
• •Repeat prescriptions (listed on the clinic website).
• •Pet health plans / memberships: Mentioned on the website and in reviews; one owner reports having a plan for several years and says it reduced the cost of visits.
• •Vaccinations: Mentioned in a review (two kittens brought in for vaccines).
• •Exotic pets: Listed under species handled in the website summary.
• •End-of-life care: Reviews describe euthanasia support, including a home visit where the family felt there was “no rush” and it was handled quietly and accommodatingly.
• •Advice and retail products: A reviewer mentions “lots of products for pets” and receiving feeding recommendations for a newborn kitten from the front desk.

People

• •Dr John (vet): Mentioned by name in a review describing compassionate, knowledgeable support while saying goodbye to a dog; the owner emphasised how the experience was handled and remembered.
• •Martha (staff member): Thanked by name for being “very supportive and helpful,” particularly during a difficult period involving a cat with cancer.
• •Front desk team: One reviewer credits a receptionist for taking time to help and recommending appropriate food for a newborn kitten.

Reviews

4.7 stars from 197 reviews. - Speed and helpfulness: “Fast” service and being “very helpful” are recurring comments.

• •Kind handling during stressful moments: Multiple reviews focus on compassion and professionalism during end-of-life care; one describes an at-home euthanasia carried out quietly, without rushing, and with time for questions.
• •Preventive care experiences: Vaccination visits for kittens are described positively, including staff being gentle with the animals.
• •Pet plans perceived as good value: A long-term member reports the plan “saved a lot of money on pet visits.”
• •Practical support beyond appointments: Reviews mention product availability and tailored feeding advice for a newborn kitten.